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In order to help prevent the constant stream of spam from reaching their customer's Inboxes,
Internet Service Providers (ISPs) have started using filtering systems. Sometimes, these filtering systems
accidentally filter the e-mail that you want to receive. In many cases you are not notified (and neither is iSqFt), that
an iSqFt email didn't get through. To make sure that iSqFt ITB notifications, addenda notifications, support email replies and daily
Project Update emails are not filtered into your "spam" or "junk" folder, please add iSqFt to your list of trusted senders. Follow the directions below.
No matter what e-mail system you are using, adding the following domains and e-mail addresses to your address book will help ensure you recieve iSqFt email:
- Domains:
- E-mail:
- *@isqft.com
- *@mail.isqft.com
Please add iSqFt to your Trusted Senders list now, before your delivery is interrupted.
AOL Webmail:
AOL Webmail and the AOL Desktop software share the same settings, but you can configure your email settings from either interface. You can add iSqFt to the Safe Senders list by following the directions below:
- Log into AOL Webmail.
- Click Settings (located at the top, to the right of the search box.)
- Select Spam Controls from the menu along the left.
- In the area labeled Spam Filters by Address, select Allow Mail From All Senders from the drop down menu.
- In the area labeled Spam Filter by Content, un-check Block messages containing pictures or files. iSqft ITBs and daily Project Update emails contain links and images.
- Click Save (located in the top left,) then click Back to Mail to return to your mail.
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AOL version 10:
If you're using AOL Desktop software, you can ensure that your iSqFt emails are delivered to your inbox by setting your mail controls by following the directions below:
- Click Mail.
- Click Settings, and select Spam Controls.
- Click Edit Spam Controls.
- In the area labeled Content Filters, un-check Block messages containing clickable links and Block messages containing pictures or files. iSqft ITBs and daily Project Update emails contain links and images.
- In the area labeled Sender Filters, select Allow Mail From All Senders from the drop down menu.
- Click Save, and then close the Spam Controls window using the X on the Spam Control tab at the top.
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AOL version 9.0:
- Click on the MailMenu
in the Menu Bar along the top of
the screen, or click on Mail Center
- Mail Center Screen will appear
- Under Mail Preferences
click on Customize your e-mail
and click Next
- Under Essentials
click on Spam Controls and
click Next
- Mail and Spam Controls Screen will appear
- On the right panel of the screen make sure that Mail
filtered by AOL's Advanced Spam Filter is turned On
(checkmarked), and that underneath that you have both Mail
with
clickable
Hyperlinks (URLS) and Mail
containing words and phrases on my Custom
Word List turned Off (no checkmark.)
- On the left panel:
Make sure that Block
mail containing pictures or files
is turned off (no checkmark appearing) as we often include images in
our emails.
- On the left panel select either:
- Allow mail from all senders
(allows ALL e-mail)
OR
- Use a Custom Sender list
(allows selective e-mail)
Note: the other
options are too selective to allow
e-mail from us, and almost anyone else who might send you e-mail.
If you
select Option 1 above: 'Allow mail from all senders', you're done.
If you select Option 2 above: 'Use a Custom
Sender list'
Follow these instructions to
allow e-mail from iSqFt:
- Click on the blue link: Custom Sender List
that is part of Use a Custom Sender List option.
- The Custom Sender List will appear
- Make sure you select the second option: Allow
only the domains and senders listed below
- In the space provided, enter the addresses below:
- isqft.com and Click Add
- *@isqft.com and Click Add
- To allow e-mail from AOL or your friends at AOL
you
also want to do the following...
- In the space provided, enter the addresses below:
- To accept e-mail from other domains add the other
domains in the same way you did above for all of the domains or friends
e-mail addresses you want to add.
- Click Save (on
the Custom Sender List screen)
- Click Save to Apply these
Mail Controls (on the Mail and
Spam Controls screen)
- Close any remaining open windows.
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AOL version 7.0,
or 8.0:
- Click on the Mail Menu
in the Menu Bar along the top of
the screen.
- Click on Mail Controls
- The About Mail Controls Screen will appear. Click Next.
- Select Customize Mail
Controls for this Screen Name, and
click Next
- Select Either
- Allow e-mail from all
AOL members, e-mail addresses,
and domains (allows ALL e-mail)
OR
- Allow e-mail from all AOL members, and
from the listed domains and e-mail addresses. Block e-mail from all
others. (allows selective e-mail)
If you select Option 1 above: 'Allow e-mail
from all AOL
members, e-mail addresses, and domains.', you're done.
If you select Option 2 above: 'Allow e-mail
from all AOL
members, and from the listed domains and e-mail addresses. Block e-mail
from all others.'
Follow these instructions to
allow e-mail
from iSqFt:
- In the space provided, enter the addresses below:
- isqft.com and click Add
- *@isqft.com and click Add
- Click Next
- Select Allow this Screen
Name to send and receive mail
with pictures and files.
- Click Save to Apply these
Mail Controls.
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Gmail
You can takes steps to ensure that your iSqFt emails are delivered to your Gmail Inbox by following the steps below to create a filter to automatically Stars messages from iSqFt:
- After logging into your Gmail account, click the Settings option in the top right
- Click Filters
- Click on Create a new filter
- In the space labeled From:, enter the address below:
- Click the Next Step >> button
- Check the box next to the option labeled Star it
- Check the box next to the option labeled Also apply filter to # conversations below
- Click Update Filter button
Now all messages from iSqFt will show in your Inbox with a Star icon.
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EarthLink
If you're using EarthLink,
you can ensure
that your iSqFt emails are delivered to your inbox by adding our
company domain name and email address that we send mail from to your
Address Book. You will also need to remove us from your Blocked List if
we are in it, you can do this using the TotalAccess software, or by
using WebMail (online Email), by follow the steps below:
Using TotalAccess Mailbox (Windows):
- First you need to get to the Mailbox for TotalAccess,
open
TotalAccess and choose the Mailbox
- Next, click the Address
button.
- From the TotalAccess Menu, click File
and
choose New Company (Domain)
- In the space provided, enter the address below:
- Click Ok to add
the domain name.
- From TotalAccess Menu, click File
and
choose New Contact
- In the space provided, enter 'iSqFt' as the name and
the
Email address below:
- *@isqft.com and click Add
- Click Ok.
You should also make
sure that we are not appearing in your Blocked Sender List
- Click the Protection button in
the TotalAccess 2004 Task Panel, select spamBlocker,
and choose Settings.
- Click the Edit Blocked Sender List
button.
- Look through the list, and click on any address that
is from iSqFt (including isqft.com and mail.isqft.com)
- Click the Unblock Sender button
to unblock this address
- Repeat the steps above, (clicking on an address, and
then the Unblock Sender button) for any of iSqFt
addresses listed above.
- Click the Apply Changes button.
Using Web Mail
(Macintosh, or
Windows
Online):
- Sign in to Web Mail if you havent done
so already.
- Click the Address Book
link in
the left menu pane, below
your inbox and other mail folders.
- Click the All Categories
pull-down menu (middle of white
screen, in Address Book section below Checked items) and choose Companies
(Domains).
- Click the Add
button
(next to the Companies (Domains)
category menu).
- In the space provided,
enter the address below:
- Click Allow This
Company (Domain) button to add the
domain name.
- Click the Add
button again (middle left of white screen
next to Categories pull-down menu).
- In the space provided,
enter the address below:
- Click the All
Categories pull-down menu (middle of white
screen, in Address Book section below Checked items) and choose Contact.
- Click the Add
button.
- In the space
provided, enter iSqFt as the name and the
Email address below:
- Click Save button
(top right of the screen) to add the contact information.
You should also make
sure that we are not appearing in your
Blocked Sender List
- Click the spamBlocker
link in the left menu pane, below
your Inbox and other mail folders.
- In the list of tabs
along the top part of the screen (below
where it says spamBlocker) click on Settings.
- Click on Blocked
Sender List (in the lower right part of
the screen.)
- Look through
the list, and Click on any address that is
from the iSqFt (including isqft.com and
mail.isqft.com).
- Click the Unblock
Sender button to unblock this address.
- Repeat the
steps above, (clicking on an address, and then
the Unblock Sender button) for
any of iSqFt addresses listed above.
- Click Save button
(lower right part of screen)
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Yahoo!
To ensure that your iSqFt
emails is delivered to your Yahoo Inbox (not the Bulk Mail folder), you
can instruct Yahoo to filter it to your Inbox by following the directions below:
- Open your Yahoo mailbox.
- Click Mail Options (usually Upper
Right Corner)
- Click Filters. (Middle Column
under Management)
- Next, click Add Filter.
- In Filter Name box type iSqFt
- On the top row, labeled From header:,
make sure Contains is selected in the pull-down
menu.
- Click in the text box next to that pull-down menu,
then enter the address below:
- At
the bottom, where it says Move the
message to:, select Inbox from
the pull-down menu.
- Click
the Add Filter button again.
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Hotmail
If you are using Hotmail, you
can ensure that your iSqFt emails are delivered to your Inbox by adding
our "From" address to your Safe List by following the directions below:
- Click
the Options link (upper right
of screen.)
- Click
on the Mail link (left column.)
- Click
on Junk E-Mail Protection
(first link).
- Click
on Junk E-Mail Filter (first
link.)
- From
the selection list Choose your Junk
E-Mail Filter
level select either Low,
or Enhanced (the first two options), click the Ok
button at the bottom of
the screen.
- Click
on Safe List. (the fifth link
down from top)
- In
the space labeled Type an address or
domain:, enter
the address below:
- Click Add button.
- In
the space provided Type a single
e-mail address (or
domain):, enter the address below:
- Click Add button.
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McAfee
spamkiller
spamkiller
works along with Outlook,
Outlook Express, Outlook 98, MSN/Hotmail, and POP3 accounts to block
UCE unsolicited commercial email before it arrives in your inbox. To
make sure your iSqFt email passes through you need to add us to
your Personal Friends list, or Global Friends List by following the directions below:
- Click
the Friends tab.
- Click Email Address or
Domains tabs as indicated
below
to add us to your list.
- Click Email Address
tab.
- Click
the down arrow to view your Personal Friends List.
- Along
the right side choose Add A Friend.
- In
the Address box, enter the addresses below:
- Name it iSqFt and choose Single email address as the type.
- Click Add.
- Click Domains tab.
- In
the Address box, enter the addresses below:
- Name it iSqFt Domain choose All
users at domain as the type
- Click Add.
- Click Save.
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MSN
If
you are using MSN, you can ensure that
your iSqFt emails are delivered to your Inbox by adding our "From"
addresses to your Safe List following the directions below:
- Click Help & Settings.
- Click Email Settings.
- Click
on Safe List.
- In
the space labeled Add an item to this
list:, enter
the address below:
- Click Add button
- In
the space labeled Type a single email address (or
domain):, enter the address below:
- Click Add button.
- Click Add button.
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NetZero
If
youre using NetZero, you can ensure
that your iSqFt emails are delivered to your Inbox by setting your Junk
Mail Filtering Preferences by following the directions below:
- Log
in to your NetZero Web Mail account.
- Click
on Options (along the second
row down, next to
Address Book).
- Click
on Safe List (in far right
column, the third option
down under Filtering).
- In
the space labeled Add Address to Safe
List, enter
the address below:
- Click Add button
- Click
the Save button (bottom right
of screen) to apply
these Mail Options.
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Norton
AntiSpam
AntiSpam
works along with Outlook, Outlook
Express, Netscape and Yahoo (POP3), MSN/Hotmail to block UCE
unsolicited commercial email before it arrives in your inbox. To make
sure your iSqFt emails pass through you need to add us to your
Personal Friends list, or Global Friends List by following the directions below:
- After starting Norton AntiSpam, click the Status
&
Settings tab
- Click AntiSpam
(middle of the screen).
- Click Yellow Configure
button (bottom right of screen).
- Click Allowed List
tab (the 2nd Tab on the list of tabs).
- Click Add button
(lower left).
- In
the Email Address box, enter
the addresses below (use
iSqFt in the Name field):
- Click OK
- Click OK at the
bottom of screen.
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Others
Many
popular email programs, including
Outlook, Outlook Express, Eudora, and Netscape don t provide a
convenient way for you to specify whom you want to receive email from. If you re using this sort of email system and you
either
are not recieving email from iSqFt or want to make sure you
continue to receive iSqFt email in the future, you
can still take some action (explained below.)
These
programs also work with 3rd party
spam blocking software. If you use a 3rd party spam blocker, we have
included instructions for some of the most popular ones such as McAfee s
spamkiller, and Symantec s Norton AntiSpam above, follow those
directions, otherwise read below for details on how to make sure you
get your email from iSqFt.
Further
instructions on Making Sure
You Get Your E-mail
Contact customer service or the
Postmaster at the company that provides your email or Internet
connection (your ISP.) Explain to them that iSqFt emails are messages
that you value and wish to recieve. Ask them if they can allow mail from
iSqFt. They may ask you for some information about us. Below is some
commonly requested information:
- Sending
Address: If they ask for our address, provide the following:
- *@isqft.com
- *@mail.isqft.com
- Domain:
If they need to know the domain we re mailing from,
provide the following:
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