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Step 1: |
Simply select your
support group and fill in the form below with your question or the nature of your problem in the box below. Then click the
Click Here button at the bottom. |
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Step 2: |
You are prompted to download a small virus-free plug-in which will connect you to a member of our support team. |
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Step 3: |
Your support representative will chat with you online to obtain the details of the problem. |
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Step 4: |
With your permission, your support representative can view your screen and share control of your mouse and keyboard. |
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Step 5: |
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |
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How to Get Support: |
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You will find
the answers to security questions and system configuration
requirements on our
FAQ page. You can also view a
demonstration of a screen-sharing session. |
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